Contact us
0800 776 2000
0800 776 2000
Do you need help?
At grafipress, we care about our customers and provide support whenever we can. All we need to provide support is a request from you. You can submit this request using the forms below. This ensures that we respond to all inquiries chronologically and as quickly as possible.
We strive to respond promptly to technical support requests (during our office hours). Our office hours are Monday through Friday, 9:00 a.m. to 5:30 p.m.
Tip:
Installing the latest software or drivers usually solves most common application problems.Pre-sales information and advice
You can contact us in one of the following ways:
Phone: +49 (0) 721 – 132 09 100
or freecall 0800 776 2000
Email: shop@grafipress.eu
Grafipress, Gablonzer Straße 28a,
76185 Karlsruhe
Technical support
Please fill out the form below. We will respond as soon as possible.
Downloads - Software Updates
Installing the latest software or drivers often solves application problems.
| BenQ | Execution | Date | Apple | Windows |
|---|---|---|---|---|
| Palette Master Element (For SW monitors) |
1.3.21 | 15/02/2024 | Download | Download |
| Palette Master (For PG monitors) |
1.3.21 | 15/02/2024 | Download | Download |
| EIZO | ||||
| Color Navigator | 7.2.0 | 08/29/2024 | Download | Download |
| Calibrite | ||||
| Calibrite ColorChecker Charts | 2.0.0 | 13/03/2025 | Download | Download |
| Calibrite Display Pro HL | 2.0.0 | 13/03/2025 | Download | Download |
| Calibrite Display Plus HL | 2.0.0 | 13/03/2025 | Download | Download |
| Calibrite ColorChecker Studio | 1.1.4 - Mac 1.1.2 - PC |
06/04/2023 | Download | Download |
| X-Rite | ||||
| i1 Profiler (Please note: Original i1 Pro devices are no longer supported by new versions of the i1 Profiler application.) | 3.8.4 | 05/11/2024 | Download | Download |
| i1 Diagnosis | 4.2.5 | 21/12/2020 | Download | Download |
| LUT Tester | N/A | 12/02/2005 | N/A | Download |
| XRD device driver | 3.0.132 - Mac 3.1.131 - PC |
10/09/2021 | Download | Download |
| Discontinued products | ||||
| Calibrite Display SL | 2.0.0 | 13/03/2025 | Download | Download |
| ColorChecker Display (Paid upgrade to Calibrite PROFILER software) | 2.0.0 | 13/03/2025 | Download | Download |
| ColorChecker Display Pro (Paid upgrade to Calibrite PROFILER software) | 2.0.0 | 13/03/2025 | Download | Download |
| ColorChecker Display Plus (Paid upgrade to Calibrite PROFILER software) | 2.0.0 | 13/03/2025 | Download | Download |
| i1 Studio - Please download the ccStudio software. | 1.1.4 - Mac 1.1.4 - Mac 1.1.2 - PC |
06/04/2023 | Download | Download |
| i1 Studio Display - Please download the ccStudio software. | 1.1.4 - Mac 1.1.2 - PC |
06/04/2023 | Download | Download |
| ColorMunki Display - Please download the ccStudio software. | 1.1.4 - Mac 1.1.2 - PC |
06/04/2023 | Download | Download |
| ColorMunki Photo - Please download the ccStudio software. | 1.1.4 - Mac 1.1.2 - PC |
06/04/2023 | Download | Download |
| ColorMunki Smile - No longer supported, replaced by Calibrite Display 123 | Not supported | Not supported | Not supported | Not supported |